Requisition ID: 53913
Position Type: FT Permanent
Workplace Arrangement:About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers\' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.About the roleAn entry level position, with requirement to coordinate internally with a team of 10 Customer Care Specialists for administrative tasks.This is a 1-year fixed term contract based in Dubai.Key responsibilities

• Customer Master data Requests - For new business to create or extend customer codes using templates from commercial.
• Technical Documents for Products - Liaising with customer care specialists to retrieve technical documents like Material Safety Data Sheets, Labels, Certificate of Analysis etc with respective sites across Europe and APMEA
• Order management for On time and In Full (OTIF) KPI - To manually update order dates and accurately reflect scores of OTIF.
• Material Availability Date Governance - To manually update Material Availability Dates in orders.
• Complaint Management - To verify evidence received from customer and then raise SAP complaints for Logistics and Quality issues with respective sites. Need to follow-up with sites to ensure closure.
• Credit Notes / Debit Notes - To update the Credit or Debit Note template and share with General Business Services team to issue the Credit or Debit notes after relevant approvals.

Qualifications and skills

• Bachelor's Degree
• 1-2 years work experience would be plus
• Microsoft Outlook
• Microsoft Excel (should be familiar with basics like Vlookup and Pivot Tables)

Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence.Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a starter kit, investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.Recruiter: #LI-RG1
Posting Type: LI

Kerry Group