Customer Care Executive Hatchfit Physiotherapy Clinic
Dubai, United Arab Emirates
Job Description
Hatchfit Physiotherapy Clinic is seeking a dedicated Full-Time Customer Care Executive to join our team in Dubai.Job Responsibilities:
More jobs on https://www.qureos.com/Take Your Hiring to the Next Level
- Manage import and export shipping orders from clients or initiated by Customer Service Front Line, covering sea freight, airfreight, and land freight.
- Open shipping orders and insert Request for Quotations. Obtain rates, negotiate, and follow up on quotations from agents.
- Track daily orders from clients with the operations department and agents.
- Submit offers to clients and file them appropriately. Amend and renew contracts/offers upon approval from the customer service manager.
- Resolve client issues and respond to inquiries following company policies.
- Handle pickup requests or delivery orders according to client requirements.
- Ensure cargo deliveries align with client credit agreements and payment terms.
- Prepare client operation invoices and submit them to the Direct Manager.
- Generate sales leads and ensure proper circulation in the sales department via software.
- Coordinate with the sales team and CRM regarding client problems and requests to provide optimal responses.
- Adhere to all company policies, work procedures, instructions, and directives to achieve company objectives.
- University graduate or equivalent.
- 0-2 years of work experience, preferably in Customer Service.
- Good verbal and written English skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Eligibility to work in Dubai.
More jobs on https://www.qureos.com/Take Your Hiring to the Next Level
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD1684819
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned