Customer Account Specialist

Dubai, DU, AE, United Arab Emirates

Job Description

Date Posted:


2024-08-01 Country:


United Arab Emirates Location:


Goodrich Customer Services Inc., Rd 36-RM, Plot-S50604, PO Box 17698, Jebel Ali Free Trade Zone (South), Dubai, UAE Position Role Type:


Unspecified Job Duties:

• Management of customer contracts.
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• Contract execution including periodic customer performance reviews.
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• Arrange induction meetings with all stakeholders e.g. Operations, Engineering and Procurement.
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• Liaise with internal stakeholders and the customer to ensure work scopes are clarified and updated as necessary.
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• Issue shop instructions via repair definition cover sheet (Job Card).
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• Prepare, send and follow up with order quotations.
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• Preparation of contract flow downs clearly outlining the key deliverables of the contract.
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• Provide after-hours AOG support (rotational basis).
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• Asset Management.
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• Invoicing.
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• Carry our periodic Market Feedback Analysis (MFA).
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• Preparation of monthly, quarterly and annual reports.
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Requirements:

• Knowledge of SAP.
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• Sound knowledge in MS Office applications.
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• Proficiency of the English language and good communication skills both written and verbal.
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• Technical knowledge on Nacelle component repair business would be advantageous.
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• University Degree preferred.
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•RTX is An Equal • •Opportunity/Affirmative • •Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. •

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Job Detail

  • Job Id
    JD1717226
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned