Csr Retention Executive (sharjah & Dubai)
Job Description
Job Responsibility
• Retain and grow business from existing customers to achieve targeted revenue.
• Analyze customer feedback and develop new techniques to ensure customer retention.
• Act as One point of contact for complaints and provide excellent customer services and ensure customer satisfaction.
• Respond to customer queries and address service complaints in a timely manner, schedule regular meetings with customers to ensure they are satisfied.
• Willingness and ability to travel 80% of the time, depending on the business requirement
• Coordination between sales and support teams
Educational Qualification:
• Should be a graduate (Preferably from commerce background).
Preferred skills:
• Good spoken, written and verbally fluent in English language.
• Should be a go getter and can take decisions.
• Should be flexible and should carry flexible attitude.
• Has decent knowledge of MS office.
• Candidates with excellent communication & analytical skills from similar backgrounds will be considered. Salary as per the industry standards.
• Benefits: Health Insurance
Job Types: Full-time, Permanent
Pay: AED2,000.00 - AED2,500.00 per month
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1711958
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSharjah, SH, AE, United Arab Emirates
-
EducationNot mentioned