Job Description

A

CRM Technical Consultant

is responsible for implementing, customizing, and maintaining CRM systems, typically for client organizations. Here's a summarized job description:

Implementation & Customization

: Configure and tailor CRM systems (such as Salesforce, Microsoft Dynamics, or Oracle) to meet the unique needs of clients, including setting up workflows, dashboards, and reports.

Technical Support

: Provide ongoing support, troubleshooting, and maintenance of the CRM platform.

Integration

: Integrate CRM systems with other software applications, ensuring seamless data flow and functionality.

Training & Documentation

: Train users on CRM functionalities and develop technical documentation for the implemented solutions.

Consultation

: Collaborate with clients to understand their business processes and recommend best-fit CRM solutions to improve efficiency and customer relations.

Upgrades & Enhancements

: Stay updated with CRM platform updates and manage system upgrades or enhancements when necessary.

Collaboration

: Work with cross-functional teams (IT, Sales, Marketing) to ensure the CRM aligns with business goals.

Skills

:

7+ Strong knowledge of CRM platforms and programming languages (e.g., JavaScript, SQL). Excellent problem-solving, communication, and project management skills. Experience in data migration, API integration, and user training.
Job Types: Full-time, Contract
Contract length: 12 months

Pay: From AED5,000.00 per month

Application Deadline: 27/03/2025