Job Description

CRM Administrator Lead
==========================


Salary
----------


: Industry Standards
Experience
--------------


: 10to15 Years
Joining Date
----------------


: ASAP
Job Location
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: Abu Dhabi
Industry Type
-----------------


: IT Software
Function
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: Software Development
Reporting To
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: Manager
Job Type
------------


: Full Time

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Certifications


• Any three of the certifications from the following:
• Microsoft 365 (M365) Certified Enterprise Administrator Expert Certification
• Customer Data Platform Specialty Certification
• Dynamics 365 Business Central Functional Consultant Associate Certification
• Power Apps + Dynamics 365 Developer Associate
• Microsoft Azure Administrator
• And DevOps Engineer Expert
• Minimum 10 years of experience in IT field.
• Minimum of 5 years of experience in managing multiple dynamics CRM, Azure Dev Ops and


related services


• Experience in implementing and managing online (cloud)CRM solutions
• Good understanding of Common Data Service (CDS) and the Common Data Model (CDM)
• Good experience in integrating dynamics CRM with SharePoint, Power Platform, Microsoft


Team, Microsoft Outlook etc.


• Good Understanding of Microsoft dynamics licensing model
• Good experience in implementing MSD CRM Sales, Customer Service, Marketing modules
• Deep understanding of best practices.
• Exceptional analytical and problem-solving skills.
• Knowledge in Azure technologies like Azure Functions, Logic Apps development are


advantageous.


• Strong operation and leadership skills.


. Good communication, negotiation and conflict resolution capabilities Ability to manage

multiple projects and application maintenance
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