Job Description

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An Exhilarating Opportunity



Are You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting the Gold Standard across the Industry.



Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate



A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do!' Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.



Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other 'FIVERs' and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Finance Team as a Credit Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We're Looking For



• A proven track record as a Credit Manager or similar role in the hospitality industry is preferred.
• A Bachelor's Degree in Finance, Accounting or a related field is preferred.
• Impeccable negotiation and communication skills, both verbal and written, with fluency in English.
• Remarkable understanding of Credit Risk Management principles and practices.
• Excellent analytical and decision-making skills.
• Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.
• Strong familiarity with and understanding of relevant Financial Software and Systems.
• A hands-on attitude, fuelled by a 'Can-Do!' Spirit.

Key Responsibilities



• Conducts exquisite Assessments and Analyses of the Creditworthiness of both individual and corporate clients, showcasing a 'FIVE-Star' Approach to Credit Evaluation.
• Develops and implements bespoke Credit Risk Policies and Procedures, reflecting a commitment to industry-leading Financial Strategies.
• Monitors Credit Limits and Exposures with next-level Attention to Detail, minimising financial risk through a remarkable approach to Credit Management.
• Evaluates Credit Applications and makes informed Decisions on Credit Approvals in line with FIVE's policies.
• Collaborates seamlessly with various Departments to gather necessary information for Credit Assessments.
• Communicates credit decisions to relevant Stakeholders in a timely manner, demonstrating a Commitment to Financial Transparency.
• Implements effective Collection Strategies, utilising a boundary-breaking Approach to minimise Overdue Accounts.
• Works closely with the Collections Team to recover outstanding debts, ensuring an industry-leading Debt Recovery Process.
• Negotiates and sets up repayment plans with a customer-centric approach.
• Fosters exquisite Relationships with clients to Enhance Communication and Resolve any credit-related issues with a 'FIVE-Styled' attitude.
• Provides excellent Customer Service to internal and external Stakeholders, embodying the 'Vibe at FIVE' at all times.
• Prepares Regular Reports on credit-related metrics for Management review, showcasing a Commitment to detailed Financial Insights.
• Maintains accurate Documentation of Credit Files.
• Stays abreast of relevant Laws and Regulations related to Credit Management, ensuring a first-in-class understanding of Legal and Regulatory Requirements.
• Ensures 'FIVE-Star' Compliance with internal policies and external regulatory requirements.

The Team



'FIVERs' are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct 'Vibe at FIVE' and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime - then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE



FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled 'Sustainable Indulgence' Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making 'Sustainability without Compromise on Luxury Living' central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE's Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer



The FIVE Tribe represents over 70 nationalities across its over 1500 'FIVERs.' FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together - it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.







About FIVE Hotels and Resorts



FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE's award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.



Find out more here: fivehotelsandresorts.com

Department Name


Finance
Industry


Hospitality
Work Experience


1-3 years
City


Dubai
State/Province


Dubayy (Dubai)
Country


United Arab Emirates
Zip/Postal Code


337-1500