About UsAirswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.We are a people business - we transform lives through the world of work. We care about wellbeing, community engagement and our planet - we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.Role DescriptionResponsible for the ASPAC region of collection of all due invoices, in line with agreed payment terms. This role requires liaison with clients, key account managers, and the payroll and billing department to ensure prompt collection.Principle Accountabilities:

• Reconciling payments to ensure the accounting system reflects the correct open and paid transactions.
• Posting receipts to the appropriate client account in D365 (cash application).
• Allocate remittance to the appropriate client account (cash application).
• Follow up on all transactions continuously and provide payment status updates to the management.
• Duties include Collection calls and/or email correspondence in a fast-paced goal orientated collections department.
• Provide customer service regarding collection issues, resolve client discrepancies, and short payments, and reconcile accounts.
• Accountable for reducing delinquency for assigned ledgers.
• Supporting Team Lead in preparing a 13-week cash receipts forecast every week and providing commentary on cash variances on key accounts.
• Establish and maintain effective and cooperative working relationships with customers and the sales team.
• Establish and maintain effective and cooperative working relationships with clients and internal stakeholders.
• Supporting Team Lead to provide weekly and monthly debtor reports as necessary.
• Meet defined department goals and KPI objectives.
• Enter invoices on different clients\' EPRO systems as appropriate.
• Increase growth of the company through improving DSO targets.
• Perform other assigned tasks and duties necessary to support the collections department.

Skills, Knowledge, and Experience:This role is varied, demanding, and requires someone who is well organised to meet deadlines. It will suit someone self-motivated, likes problem solving and have good communication skills.

• Systems Experience: Dynamics 365, Tempest, Fieldglass, IQ Navigator, Ariba, CTRAX/Beeline.
• Engage Senior Management when necessary to accelerate the collection process.
• Strong reconciliation skills and attention to detail.
• Strong customer focus with the ability to manage customer needs and multiple work priorities in a fast-paced environment.
• Proficient in Microsoft Office (e.g. Outlook, Excel, Word, PowerPoint).
• Good customer service skills.
• An ideal candidate would also be able to demonstrate Airswift values.

What we can offer you!

• Attractive monthly base salary + competitive commission/performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World-class training programmes and development opportunities.
• Virtual Onboarding Events exclusively for new hires.
• Team driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Real time recognition through our employee reward platform.
• Mental Health First Aiders to signpost you to support when you need it.
• Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc)
• Charity days for various important causes such as Relay for Life and Earth Day.

Our Core Values:

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
• Life - Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more! -Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.Please click to view our privacy policy.Powered by JazzHR

Airswift