Job Description

Company Overview:

Our travel agency is a well-established organization that specializes in providing travel services for both leisure and business travelers. We cater to inbound tourists visiting our region and outbound.

Travelers exploring international destinations. Our aim is to provide exceptional customer service, unique travel experiences, and competitive pricing.

Our growing company is hiring for Credit Controller. To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities:

Credit Controller maintains proper credit procedures throughout the hotel in accordance with both local and corporate policies and procedures. To control and monitor prompt billing and collection of all accounts receivable items in order to maintain the lowest possible level of outstanding accounts at all times.

Processing credit applications, invoicing, debt collection, AR cashiering, reconciliations and month-end requirements.

Review all requests for credit facility and conduct company searches, credit inquiries and make recommendations for Management s approval.

Maintains accurate and timely financial and operating information and provides analyses, interpretations, and projections to management as required.

Prepares e-mails for collection follow-up and replies to e-mails of client inquiries and complaints.

Monitors and analyzes receivable accounts to identify problem areas and plans and implements effective corrective action to resolve issues and prevent reoccurrence.

Proactively identify areas of opportunity, recommend solutions and implement improvements for achieving optimal efficiency and effectiveness in a controlled environment

Preparing customer invoices and accounting statements; researching and investigating discrepancies in invoices to determine the accuracy of charges.

Processing accounts and incoming payments and matching payments to invoice numbers, in compliance with financial policies and procedures.

Facilitating invoice payments by sending bill reminders and contacting clients and attending to all billing / payment inquiries.

Managing the Accounts Receivable ledger and Accounts Receivable files and reconciling the AR ledger to ensure that all payments are accounted for and properly posted.

Producing daily / weekly / monthly financial and management reports.

Generating financial statements and reports, detailing accounts receivable status and assisting with general financial management and analysis.

Be cooperative with the HOD and the entire team for all other duties and do the direct or indirect jobs as one team.

Undertake other duties or work in another section from time to time as the Company may require according to the business requirements.

Maintains customer confidence and protects operations by keeping financial information confidential.

Respond to guests' queries and account disputes supply data and information and answer queries from individual clients.

Requirements:

- Minimum 3 years' experience in travel and tourism accounting.

- University degree either in Economics/Accountancy/Finance/International relations.

- Ability to be flexible and perform a variety of functional roles at any time to achieve business needs.

- Knowledge of standard Travel Industry reporting policies, procedures and regulations.

- Flexibility to changes of payment deadlines, holiday packages alteration in invoices and last-minute cancelations/confirmations updates.

- Proactive, attentive to details and demonstrated sense of urgency in completing assignments.

Job Type: Full-time

Pay: From AED6,000.00 per month

Application Question(s):

• How many years of work experience do you have in credit department?

Experience:

• Debt collection: 3 years (Required)

Language:

• Arabic (Required)

Application Deadline: 03/12/2024