Counter Sales/indoor Sales
Ras al-Khaimah, United Arab Emirates
Job Description
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- Greet customers as they enter the showroom or store and inquire about their needs and preferences.
- Provide personalized assistance and product recommendations based on the customer\'s requirements, design preferences, and budget.
- Answer questions about the features, benefits, and applications of different tiles and ceramic products.
- Guide customers through the showroom, highlighting various product options, styles, colors, and patterns.
- Develop a thorough understanding of the company\'s tiles and ceramic products, including their technical specifications, material composition, and design options.
- Demonstrate product features and benefits to customers, showcasing the quality, durability, and aesthetic appeal of the products.
- Offer samples and swatches to customers for a closer examination and comparison.
- Actively engage in sales conversations with customers to understand their needs and encourage purchases.
- Recommend complementary products, accessories, or design solutions to upsell and maximize sales opportunities.
- Close sales transactions efficiently and accurately, processing payments and arranging for product delivery or pickup.
- Address customer inquiries, concerns, and complaints in a professional and courteous manner.
- Provide after-sales support, including assistance with product installation, maintenance tips, and warranty information.
- Handle product returns, exchanges, or refunds according to company policies and procedures.
- Ensure that the showroom displays are well-maintained, organized, and visually appealing to attract customers.
- Arrange product displays and samples in an attractive and accessible manner to facilitate customer browsing and selection.
- Update display layouts and promotional signage to reflect current sales promotions, new arrivals, or seasonal offerings.
- Monitor stock levels of tiles and ceramic products in the showroom and replenish inventory as needed.
- Conduct regular stock checks and inventory audits to ensure accuracy and minimize discrepancies.
- Collaborate with the warehouse or logistics team to coordinate product replenishment and ensure timely availability of stock.
- Maintain accurate records of sales transactions, customer interactions, and product inquiries using CRM software or other relevant tools.
- Prepare daily sales reports, performance metrics, and other administrative documents as required.
- Communicate sales trends, customer feedback, and product demand insights to management for strategic planning purposes.
- Participate in training sessions and product knowledge workshops to stay updated on the latest trends, technologies, and industry developments.
- Share knowledge and best practices with colleagues to enhance the overall sales team\'s performance and effectiveness.
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Job Detail
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Job IdJD1648381
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRas al-Khaimah, United Arab Emirates
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EducationNot mentioned