Job Description

Bachelor of Business Administration (Management) Nationality: Any Nationality Vacancy: 1 Vacancy The Counter Sales Associate is responsible for selling displayed food items, organizing counter operations, and ensuring all orders are prepared and served on time. RESPONSIBILITIES Greet and serve walk-in customers, providing high-level service through product knowledge and adhering to established procedures. Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes. Receive daily orders, check items against order specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards. Participate in opening and closing duties in compliance with norms and internal procedures. Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager. Receive and process cash payments, including exchanges and money transactions, in accordance with established policies. Place orders for required products through coordination with relevant stakeholders. Receive and prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers. Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book. Ensure a clean environment by implementing hygiene practices such as the "Clean as you go" policy and regularly sanitizing the counter display. Complete monthly inventory for all disposable items (consumables). Desired Candidate Profile LANGUAGE & TECHNICAL SKILLS Fluency in English. EDUCATION High school degree. EXPERIENCE Zero to one years of experience in Customer Service, or a similar role. BEHAVIORAL COMPETENCIES Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations. Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Tackles what needs to be done with enthusiasm, working quickly and without undue oversight. Organizational Savvy: Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. Gains a basic understanding of how to get things done; seeks guidance to understand the organization and to find needed information. Demonstrates Self-Awareness: Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Seeks and responds to constructive feedback in a positive and professional way. Azadea Group is an Equal Employment Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws. Company Industry: Retail Department / Functional Area: Business Development #J-18808-Ljbffr