• Handling of security including recruitment, handling of any issues, holiday cover etc.

• Point of contact for tenant/owner for all issues relating to the units

• Dealing with early termination of tenancy

• Communicating with agents on available units and management of available units

• Reviewing quote/seeking approval from client (bank)

• Legal Notices and handling of rental dispute cases

• Handling of returned/bounced cheques

• Handling of leasing of vacant units & lease negotiations

• Weekly visits to buildings and units

• Negotiation with contractors if required

• Security deposit returns negotiation & disputes

• Responsible for handling of complaints & escalation

• Customer Care calls to the client

• Investigating any building complaints and rental violations

• Overseeing that communal areas FM/MEP have been completed

• Weekly Reporting on team updates, performance, status of any issue escalation to the Head of Property Management

• Move in/Move outs

• Implementing efficiencies within the building

• Overdue/Non responsive clients

• Management of car parking/communal areas

• Ensuring DREC is updated for VAT, EJARI etc

• Handling of all third party contracts and ensuring this is carried out in accordance with requirements and legislation such as:

• Pest Control
• Cleaner
• AMC Provider
• Water tank cleaning
• Lift certification & inspection
• Fire certification & inspections

• Organized and able to multitask

• Great time management

• Good negotiation skills

• Strong communication skills

• Professionalism

• Highly responsive

• Positive and hard working attitude

• Presentable, professional and honest

• Strong networking skills

• Smart business dress is required at all times

• Our team are expected to act professionally and adhere to high company standards

• You should be punctual and contribute to the development of the company

• An excellent work ethic, strong interpersonal skills and a supportive team player

Allsopp & Allsopp