Job Description

Date: Jan 2, 2025


Location: Ajman, United Arab Emirates


Company: ACG


Group Company
Technical Aluminum Foil Co. LLC.

Primary Responsibilities

Quality Control

? Ensure compliance to all laid down SoP and Work Instructions.

? Resolution of internal and external customer quality issues.

? Review of product/process non-conformity along with concerned production team to find out cause of the

issue.

? Ensure compliance of CTQ requirements to eliminate repeat complaints from critical customers.

? Supporting the development of OHS policies and programs.

? Advising and instructing on various safety-related topics (noise levels, use of machinery etc.)

? Ensure timely preparation of departmental MIS report.

? Ensure timely feedback to concerned stakeholders in case of any issues to avoid delay in dispatch.

? Analyze Customer complaints as per laid down SoP with available internal and external information.

? Ensure all laid down Sop and WI followed by QA/QC team to achieve consistent product quality.

? Ensuring manning of quality personnel on the shop floor as per the requirement.

? Review of quality reports for the compliance against the laid down quality plans

? Provide inputs to production team to improve process capability by reducing process variability and

improving process controls.

Safety Officer

? Support the development of Occupational Health & Safety (OHS) policies and programs.

? Review existing policies and measures and update according to legislation.

? Initiate and organize OHS training of associates and executives.

? Inspect premises and the work of personnel to identify issues or non-conformity (e.g., not using protective

equipment)

? Oversee installations, maintenance, disposal of substances etc.

Key Result Areas
• Eliminate customer complaint in shift for any quality/technical reason.
• Eliminate deviations in shift (SAP entry, roll stamping, red card clearance, documentation, GMP practices on shop floor).
• Monitor and devise action plan along with production team to achieve reduction in COPQ as per Business requirement.
• Ensure order processing of customers as per Sales Order and Critical to Quality (CTQ).
• Prepare Monthly Information System (MIS) report for the deviations observed along with the action plan which includes the CAPA effectiveness submitted against the internal rejection.
Key Interfaces
Internal Interfaces :
• Planning
• Production
• Safety
• Human Resources
• Purchase
• Development & Technology
• Sales
• Business Development


External Interfaces:
• Suppliers
• Vendors
Competencies
Quality & Regulatory Requirements
Quality and Service Orientation
Customer Quality Management
Safety
Persona-Partner