Job Description

Carrying out marketing and advertising programs and following up to ensure that Cosmesurge maintains a good advertising plan that meets target market expectations.



Following up renewal of DHA approvals for ads. Monitoring the telephone lines and quality of customer service and responsiveness at CosmeSurge. Maintaining quality service by establishing and enforcing standards, monitoring calls, surveying customers, evaluating outcomes. Coordinating with doctors in case there is radio / TV interview. Making archive of all articles for future perusal/review. Following up & collecting new doctor's photos, biographies & marketing materials Coordinating & collecting editorials from CS doctors to place them in different magazines Coordinating & following up stamps, business cards, and badges for new doctors Monitoring & reviewing doctors' editorials before sending them to all publications Monitoring publications of articles in different magazines & newspapers Identifying PR opportunities for doctors who doesn't have busy schedules Reviewing, translating & finalizing biographies written by all doctors & assuring they are all aligned to a unified format Sending new & updated biographies to web team & assuring they are posted online Preparing weekly ads report & sending to all branch managers Handling quality control project & evaluating quality of customers service over the phone & report findings to top management Collecting marketing surveys & data from all branch managers to prepare reports which helps in improving media plan & marketing activities Preparing minutes of marketing meetings & assuring responsibilities & deadlines are set Monitoring external competition & preparing competitive analysis for all CS branches on a regular basis Monitoring CS websites on a regular basis to assure all information are up to date Preparing monthly PR report about all interviews, articles, and TV interviews.

Bachelor's Degree


Minimum 2 year of experience in healthcare or service industry,