Responsibilities:
• Maintain files and records with effective filing systems.
• Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
• Deal with customer complaints or issues.
• Preparing correspondence and sending emails to the clients and sending Service Reports/work completion reports and reminders for the pending jobs & preparing.
• Preparing and following up on the quotation for all the inquiries and according to the service reports
• Preparing the quarterly service report.
• Coordinating and updating the accounts to release the invoices as per the works statutes.
• Maintaining the files for each client.
• Monitoring the ongoing job on the site through the site supervisor or the foreman.
• Preparing the sales order as per received LPOs and AMC contracts.
• Updating the attendance.
• Writing the internal and external letters.
• Updating the PPM schedule.
• Follow up on the delivery schedule for the purchase materials.
• Coordinate with the HR Department for achieving all the employee documents, offer letters, Visa status, contract renewals, and performance evaluation.
Requirements and skills:
• Proven experience as an office coordinator or in a similar role
• Experience in customer service will be a plus
• Knowledge of basic bookkeeping principles and office management systems and procedures
• Outstanding knowledge of MS Office, "back-office" and accounting software
• Working knowledge of office equipment (e.g. optical scanner)
• Excellent communication and interpersonal skills
• Organized with the ability to prioritize and multi-task
• Reliable with patience and professionalism
• Associate's/College degree; BSc/Ba in business administration or relevant field is a plus.
Job Type: Full-time
Pay: AED2,500\.00 - AED3,000\.00 per month
Ability to commute/relocate:
• Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Able to join within (0 - 10\) days?
Experience:
• admin / coordinator: 2 years (Preferred)
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