Job Description

Job Title: Contracts Executive (Female)

Location: Abu Dhabi City

Company: Mersat Environmental Services

Job Type: Full-time (Permanent)

About Mersat Environmental Services: Mersat Environmental Services is a leading provider of sustainable and cost-effective solutions in Environmental Studies and Waste Management & Recycling. Our mission is to support businesses in reducing their environmental footprint through efficient waste management practices. We work with organizations across various sectors to promote sustainability, ensure regulatory compliance, and enhance their waste management strategies.

Position Overview: Mersat Environmental Services is seeking a Contracts Executive Female to join our dynamic team. The ideal candidate will be responsible for assisting the Contracts Managers , managing contract renewals, negotiating terms, and driving new business opportunities. This role will focus heavily on contract renewal, managing contractual terms & conditions, client relationship management, client retention, and upselling additional services to existing clients, ensuring strong and lasting relationships while driving business growth.

Key Responsibilities:

• Contract Renewals and Negotiations:
• Oversee and manage the renewal process for all existing contracts, ensuring timely and successful renewals.
• Negotiate favorable terms with clients to secure long-term contracts, ensuring profitability for the company and satisfaction for clients.
• Coordinate closely with the legal and finance teams to ensure that all contractual terms are compliant and beneficial to both parties.
• Client acquisition and Lead Generation:
• Proactively identify and pursue new business opportunities from existing contracts, maximizing upsell and cross-sell potential.
• Work closely with the sales and marketing teams to generate new leads and drive growth through new business opportunities.
• Develop strategies for expanding service offerings within current client accounts.
• Client Relationship Management:
• Build and maintain strong, long-term relationships with key clients, ensuring their ongoing satisfaction and loyalty.
• Act as the main point of contact for clients throughout the contract lifecycle, addressing any concerns or queries promptly.
• Collaborate with internal teams to ensure client expectations are met or exceeded, maintaining high levels of client satisfaction.
• Client Retention and Upselling:
• Identify and create opportunities to upsell services based on client needs, ensuring additional revenue generation.
• Monitor client satisfaction and address any issues proactively to ensure client retention and loyalty.
• Work closely with clients to understand their evolving needs, tailoring Mersat's offerings accordingly.
• Reporting and Documentation:
• Maintain accurate records of contract status, negotiations, renewals, and new business opportunities.
• Provide regular updates and reports on contract performance and business development efforts to Contracts Managers & senior management.
• Prepare contract documents and ensure they are signed and filed properly.
• Collaboration and Coordination:
• Collaborate with other departments, including sales, operations, Accounts and legal teams, to ensure seamless execution of contracts and renewals.
• Support internal teams with contract-related inquiries and deliverables.

Qualifications:

• Experience:
• Minimum of 2 years of experience in contract analyzation management, sales, or business development, preferably within the environmental services sector.
• Proven track record in contract negotiation, renewal management, and client relationship management.
• Skills:
• Strong negotiation and communication skills.
• Excellent ability to identify and act upon upsell and cross-sell opportunities.
• Exceptional client management and relationship-building abilities.
• Detail-oriented with excellent organizational skills.
• Ability to manage multiple contracts simultaneously and prioritize effectively.
• ability to work independently and as part of a team to meet operational goals.
• Strong problem-solving and decision-making abilities.
• Education:
• Bachelor's degree is a Must.
• Language:
• English ( Advanced )
• Other Requirements:
• Knowledge of environmental services and industry regulations is a plus.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
• Spouse visa / Dependent Visa candidates will be preferred.

Why Join Mersat Environmental Services?

• Competitive salary and benefits package.
• Opportunity for career growth and professional development.
• Work in a dynamic and supportive team environment.
• Contribute to impactful environmental sustainability initiatives.

How to Apply: Interested candidates should submit their resume through our Indeed portal, shortlisted candidate will be invited for the face-to-face Interview.

Application Question(s):

This is an immediate hiring opportunity. Are you available to start immediately?

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your visa status?

Experience:

• Contracts Management: 1 year (Preferred)