Summary The Grid Automation Contracts Engineer is responsible to handle and process external customer sales orders for Automation Products within the Region, as well as adhering to the key performance indicator set by the management.
The GA Contracts Engineer handles and process external customer sales orders and helps the organization being more competitive in delivering the goods to customers on time and as per committed delivery dates.
Roles and Responsibilities
Receive and register Customer into system, making sure it\'s commercially in line with the agreed terms and conditions. In case of any deviation, coordinate with Sales, tendering, marketing or finance requesting customer to send clear purchase order in line with our offer.
Create internal orders to manufacturing units with reference to the sales orders and customer requirements, upon receipt of factory acknowledgements check and ensure that confirmed order is in line with customer order and requirement.
Create pro-forma invoice for advance payments, closely monitor the payment schedules and update the status of payment to shipping department to ensure goods are delivered to customer as per our committed delivery dates.
Coordinate with Customer and finance to ensure Letter of credits are established on time as per the agreed terms & conditions
Organize customer inspections at manufacturing site. On successful completion of FAT, follow up with customer to get the dispatch clearance on time to deliver the goods from factory. Monitor the delivery status of orders, send inputs to shipping department to
deliver the goods on-time to customer. * Liaise with customers and other manufacturing units to enable successful completion of all contracting activities.
Monitor the complete order management life cycle right from order processing until the delivery to customer. * Send Order status report to key customers regularly as per the region allocated to the respective contracts Admin, and ensure contracts are invoiced on time in coordination with shipping department.
Facilitate Cash collection in line with agreed terms and conditions of contract.
Required Qualifications
Degree or Engineering Diploma in Electrical, Electronics, Industrial Eng. or any other similar related discipline.
Knowledge in Automation substation products & good knowledge in ERP systems.
Minimum 6 year working experience in Contracts / Procurement / Logistics or experience with any.
Experience in manufacturing industries in any of the similar fields.
Speaking fluently in Arabic and English are must.
Commercial experience with understanding banking and trading terms.
Desired Characteristics
Ability to listen to customer request and internal interfaces and identify their key needs in terms of Service & delivery.
Knowledge of ERP systems, knowledge in SAP will be an added advantage, should have good knowledge in commercial, logistics, shipping & knowledge in local customs regulations.
Knowledge of Company Products and Systems.
Excellent team player and stake holder management skills.
Technical ability to understand automation and substation are nice to have.