This is for our Direct Client: only with Hospitality or hotel industry room reservations experience will be considered! Please do not apply if no relevant exp
-Answering calls from customers professionally and responding to customer inquiries and complaints.
-Experience in Emails and Chats in Professional and timely manner.
-Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
-Handling and resolving customer complaints on offered services.
-Adhering to all company policies and procedures.
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