Contact Center Agent Room Reservation With Software Experience

Dubai, DU, AE, United Arab Emirates

Job Description

This is for our Direct Client: only with Hospitality or hotel industry room reservations experience will be considered! Please do not apply if no relevant exp

-Answering calls from customers professionally and responding to customer inquiries and complaints.

-Experience in Emails and Chats in Professional and timely manner.

-Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

-Handling and resolving customer complaints on offered services.

-Adhering to all company policies and procedures.

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Job Detail

  • Job Id
    JD1722725
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned