Job Description

Overview:

We are looking for a proactive individual to help drive registration and engagement for IDC's conferences and events across the Middle East. This role requires a combination of marketing acumen, sales tele-calling, and customer service skills to build and nurture relationships with attendees and potential leads, contributing to the success of our events. Location: Dubai Type of contract: 6 months, renewable, full-time Please note that we do not provide VISA sponsorship for this role. Key Responsibilities: • Proactively secure registrations through telephone follow-ups, keeping registration lists up-to-date and providing insightful reports on registrants' demographics, industries, and other key metrics. Track and analyse attendance trends to optimize outreach strategies, following IDC's guidelines.
• Do follow-up and reminder calls to registrants, answer inquiries, and provide event information in a professional and engaging manner. Build lasting relationships with attendees and prospects to foster loyalty and continued engagement with IDC events.
• Utilize a marketing mentality to identify and capitalize on lead-generation opportunities across various channels, including digital, social media, and email, aiming to encourage event registration and drive audience expansion.
• Develop and maintain a well-organized and detailed contact database for IDC's
• Gather feedback from attendees to enhance the event experience, identifying opportunities to improve content, services, and attendee satisfaction in future events.
• Work closely with the marketing and events team to contribute ideas, develop strategies, and implement improvements based on attendee insights and feedback to support and elevate IDC's event goals.

Qualifications: • Professional verbal communication skills in Arabic and English, with the ability to convey messages in a polite, engaging, and motivating way.
• Understanding of marketing principles, including audience segmentation, lead generation, and engagement strategies to drive registration and attendance.
• Prior experience in a similar role (such as sales tele-calling, marketing support, or customer service) with a strong focus on relationship-building and lead generation.
• Proficient in internet research and Microsoft Excel for data entry and analysis, with strong organizational and multitasking abilities.
• Ability to work independently while collaborating effectively with the team, including the flexibility to occasionally attend events outside standard working hours.




Responsibilities:

1. Telecalling 2. building & updating database 3. acquiring target number of registrations and attendees for assigned events
Qualifications:

Experience in customer service or call center, with a focus on lead generation or outreach. Strong proficiency in English, both written and spoken; additional regional language skills are a plus