Job Description

Key Responsibilities:

Client Engagement:

Serve as the primary point of contact for clients, always maintaining a professional and friendly demeanor.

Build strong client relationships by understanding their needs and preferences.

Act as a liaison between clients and our company, ensuring effective communication and timely responses.

Service Coordination:

Coordinate service requests and appointments for clients, ensuring prompt and efficient delivery of services.

o Assist clients in selecting appropriate services based on their requirements and preferences.

o Collaborate with service providers and teams to fulfill client requests and resolve issues.

Information and Assistance:

Provide information about our company's services, offerings, and pricing to clients.

o Offer recommendations and guidance to clients regarding service options and packages.

o Address client inquiries, concerns, and requests promptly and professionally.

Administrative Support:

Maintain accurate client records, including contact information, service history, and preferences.

o Prepare and process service contracts, invoices, and related documentation.

o Handle administrative tasks such as scheduling, billing, and record-keeping.

Client Satisfaction:

Ensure a high level of client satisfaction by consistently exceeding their expectations.

o Seek feedback from clients and use it to improve services and client experiences.

o Handle client complaints or issues with diplomacy and resolution.

Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)