-To maintain the ambience of the lobby & waiting areas in a neat, clean, and organized manner

-Standard operating procedures (SOP\xe2\x80\x99s) regarding reception operation, with respects to safety, service and maintenance

-Responsible and take good care of the assets, ascertaining the cleanliness & prevention of damage.

-To support in coordination of tenant inquiries & complaints

-To support tenants in access card/handover coordination

-To promote company portal and support in bookings, requests and complains.

-To have direct access to database of clients and service providers

-To maintain excellent knowledge about community and surrounding facilities i.e. \xe2\x80\x9crestaurants, galleries, salons and other nearby facilities that might be of help to the residents\xe2\x80\x9d.

-To maintain up-to-date knowledge of the events, activities & attractions across UAE & inform the tenants when required.

-To assist residents with fitness and wellness services available, including the promotion of activities, classes, and events to add value to their experience.

-To always greet and communicate with residents & visitors in a friendly, respectful & polite manner always.

-To ensure that all guests, visitors, and deliveries are registered prior to granting access to the asset.

-To keep and maintain record any delivered package/parcel/courier.

-To always help guests & residents, within approved P&P

-To coordinate with supporting departments & functions (internal & external) whenever relevant

-To provide a professional & immediate response to residents concerning all residential components and areas

-To work closely with Asset Managers on ad hoc requests

-To support management with relevant administration including daily, weekly, and monthly reports

-To record the Lost & Found items and coordinate with the security.

Skills Required

Star Services