Concierge

Dubai, United Arab Emirates

Job Description

About CompanyA shimmering jewel set on a seahorse-shaped island in Jumeira Bay, Bulgari Resort Dubai brings Mediterranean style to the Middle East. Surrounded by ocean views and home to the first Bulgari Yacht Club & Marina, its nautical spirit inspires the Resorts design, making it an oasis of luxury minutes from the mainland. sResponsibilities:
  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Monitor club lounge for seating availability, service, safety, and well-being of guests.
Skills RequiredCustomer servicePositive attitude and good communication skillsCompensation & Benefits
  • Compensation & Benefits to be discussed during interview

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Job Detail

  • Job Id
    JD1649967
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned