Concierge
Dubai, United Arab Emirates
Job Description
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About Company
A shimmering jewel set on a seahorse-shaped island in Jumeira Bay, Bulgari Resort Dubai brings Mediterranean style to the Middle East. Surrounded by ocean views and home to the first Bulgari Yacht Club & Marina, its nautical spirit inspires the Resort\xe2\x80\x99s design, making it an oasis of luxury minutes from the mainland.s
Responsibilities:
Requirements:
- Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
- Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
- Review shift logs/daily memo books and document pertinent information in logbooks.
- Monitor club lounge for seating availability, service, safety, and well-being of guests.
Requirements:
- Preferably candidates who can speak Chinese / Mandarin in addition to English
Skills Required
Customer service
Positive attitude and good communication skills
Compensation & Benefits
- Compensation & Benefits to be discussed during interview
- Job IdJN2505
- LocationDubai,United Arab Emirates
- Poste Date23-Mar-2024
- SalaryTo be discussed during interview - AED
- Total Vacancies1
- Career LevelPrevious experience in similar industry Experience
- Degree?Relevant degree or diploma in Hospitality or Tourism manage
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Job Detail
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Job IdJD1648280
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned