Complaint Handler Insurance Companies
Job Description
Job Title: Complaint Handler Insurance Companies Job Code: JPC - 3161 Location: Abu Dhabi Experience: 1+ Years Language: Fluency in Arabic and English
JOB DESCRIPTION Identify major issues and explore where additional information from complainants, insurance companies and third parties are required. Support with resolving financial complaints fairly and efficiently using casework review and evaluation skills. Understand the complaints registered by the consumers and support the team to devise a potential solution to the consumer complaint. Leverage the understanding of insurance products, operations, and systems in resolution of complaints. Identify improvement opportunities in the complaints resolution processes and escalate issues through relevant channels when appropriate.
QUALIFICATIONS AND EXPERIENCE Bachelor's degree in Banking/Insurance/Finance or any other related discipline. Proficient in the Arabic Language. Proficiency of the English language would also be ideal. 2 - 3 years of experience with at least 1 year of experience in a similar role Working experience in the UAE, with appropriate familiarity with the UAE market and regulations Experience with insurance companies and handling of complaints would be preferred
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Job Detail
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Job IdJD1658956
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates, United Arab Emirates
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EducationNot mentioned