Job Description

Aldar Education is seeking a Community Relations Executive (UAEN) to support our growing family of owned and operated schools in Ras Al Khaimah, UAE for the commencement AY2024/25. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region. • Bachelor's degree in relevant subjects. • A minimum of 2 years of experience in a similar role in the region • Community or service experience is required • Experience in the Education sector is preferred Main Duties : • Welcome all prospective parents to the School and deal with any initial inquiries. • Assist with external marketing for the School and manage the social media channels. • Conduct tours of the School for prospective families. • Assist the Student Affairs team when needed with inquiries and enrolments. • Create and send out welcome information packs to new families prior to joining the School. • Work with the senior leadership to plan induction and transition days and hosts these events. • Additional assigned duties as directed by the SLT. Specific Duties : Community Outreach Programs: Develop and coordinate programs that involve students and staff in community service, fostering a sense of responsibility and connection. Collaboration with Local Govt offices: Establish partnerships with local Govt offices for shared responsibilities, sponsorships and mutually beneficial relationships. Parent and Family Engagement: Create initiatives that encourage parents and families to actively participate in school activities, enhancing the sense of community. Crisis Response and Support: Be a central point for coordinating support and resources during community crises or emergencies, ensuring the school's role as a reliable community partner. Events and Celebrations: Organize events that celebrate community achievements, milestones and cultural diversity, fostering a positive and inclusive atmosphere. Community Surveys and Feedback: Conduct surveys to gather input from the community on school-related matters, promoting transparency and responsiveness. School-Community Communication: Facilitate effective communication between the school and the community through newsletters, social media and community meetings. Existing Parents: • Send updated notifications from the Leadership Team and teachers via school communication channels. • Liaise with the school staff to resolve these issues and keep a record of any such queries. • Share monthly reports with the SLT on parent feedback and ensure the escalation process and complaints procedure is complied with. • Carry out duties as directed and within the school's policy.