Job Description

Job Title: Community Manager - Homeowners Association (HOA)

Industry: Real Estate

Job Summary:
The Community Manager for a Homeowners Association (HOA) is responsible for overseeing the daily operations, administration, and maintenance of a residential community or group of communities. This role ensures that the community functions smoothly, adheres to HOA guidelines, and meets the expectations of the board of directors and residents. The Community Manager works as the primary liaison between the HOA board, homeowners, and external vendors, fostering a positive community environment while managing budgets, enforcing regulations, and addressing resident concerns.

Key Responsibilities

• Community Administration and Operations
• Manage and oversee daily operations of the community, ensuring smooth functioning and compliance with HOA rules.
• Develop and implement HOA policies, procedures, and initiatives, in alignment with board directives.
• Prepare and present operational and financial reports for the board, offering recommendations for community improvement.
• Budgeting and Financial Management
• Develop and manage the HOA budget, monitoring expenses to ensure cost-effective operations within financial limits.
• Collect and account for HOA dues, assessments, and fees; monitor and manage delinquencies.
• Coordinate with accounting and financial teams to maintain transparent, up-to-date financial records.
• Maintenance and Vendor Management
• Oversee maintenance of community property, amenities, landscaping, and facilities to maintain a clean and attractive environment.
• Select, negotiate, and manage contracts with third-party vendors for services such as landscaping, security, cleaning, and repairs.
• Conduct regular inspections and quality control checks to ensure compliance with contract terms and community standards.
• Board and Resident Relations
• Act as the primary point of contact for homeowners, addressing inquiries, complaints, and requests promptly and professionally.
• Facilitate and attend HOA board meetings, preparing agendas, minutes, and relevant documents.
• Implement board decisions and communicate updates to residents, keeping them informed about policies, events, and community updates.
• Enforcement of Community Rules and Regulations
• Monitor compliance with HOA covenants, codes, and regulations; enforce rules uniformly and diplomatically.
• Coordinate and execute violation notices and compliance plans as needed, following due processes.
• Mediate conflicts among residents, working toward resolutions in alignment with HOA policies and guidelines.
• Community Engagement and Communication
• Foster a sense of community by organizing social events, gatherings, and community-building initiatives.
• Develop and distribute newsletters, announcements, and updates to keep residents informed about community matters.
• Maintain open communication channels, responding to resident feedback and facilitating community involvement.

Requirements

• Education : Bachelor's degree in Real Estate, Business Administration, or related field preferred.
• Experience : Proven experience in property management, HOA administration, or community management.
• Skills :
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Budget management and financial oversight abilities
• Problem-solving and conflict resolution skills
• Proficiency in property management software and Microsoft Office Suite
• Certification : CAM (Certified Association Manager) or CMCA (Certified Manager of Community Associations) is a plus.

Please email your CV to: s.jane@rholding.com

Job Type: Full-time

Pay: AED5,000.00 - AED9,000.00 per month