Job Description

Community Management - intermediate

Lead organic social channels including input into strategy optimization, content development, publishing, testing and reporting and growth. Oversee social media content calendars considering business goal and objectives- developed Media manager. Leverage influencer content into the marketing calendar and collaborate with creators and editors for any UGC opportunities. Work closely across the business teams to amplify the Tursian mission. Utilize data, insights and any algorithm changes to inform social creative, copy, and tap into trending moments. On a daily basis ensure optimal response times, high risk messages or videos are flagged and drive community insights into social media strategy. All other duties as assigned.
The ideal candidate is a "people person" with exceptional customer service skills and has a proven ability to effectively moderate online conversations. You've lived the life of a Community Manager and have first-hand knowledge of what it takes to develop a successful online community.

Who are you:

You bring experience in building, growing, and evolving a best-in-class online community. Beauty experience is asset but not required. You're able to hit the ground running to bring our new pillar of customer success to fruition expeditiously. You have exceptional oral and written communication skills and can rapidly develop engaging content. You are comfortable engaging with community members, responding to inquiries, and conveying information. You can build strong relationships across the organization to develop engaged and productive cross-functional teams. You are highly organized, results driven, and have a demonstrated ability to lead projects. You are a proactive thinker with excellent problem-solving and decision-making skills. You work well under pressure and can juggle multiple priorities while keeping calm and collected in a fast-paced environment.
Job Type: Full-time

Application Question(s):

How many years of experience do you have working in the cosmetic industry?
Job Type: Full-time

Education:

Bachelor's (Preferred)
Experience:

Community Management: 2 years (Preferred)
Language:

* English (Preferred)