Full Time
Dubai
Posted 4 hours ago
#### • •
• •Oversee and execute responses to comments, private messages and reviews on social networks.•
• •Maintain proactive and positive communication with consumers online.•
• •Identify engagement opportunities to improve consumer satisfaction and loyalty•
• •Participate in the development of the digital communication strategy•
• •Monitoring e-reputation and technology (CRM, new media, trends, etc.)•
• •History management and data archiving•
#### •Job Experience •
• •Proficiency in CRM and claims management tools.•
• •Good knowledge of social networks and community management tools.•
• •Ability to analyze and synthesize consumer feedback to propose concrete improvements.•
• •Bac +3/5 in Marketing, Communication or Customer Relationship Management.•
### Job Features
Job Category Office
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