Company DescriptionUbisoft's 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.Ubisoft Abu Dhabi is seeking a Community Management Intern who would assist in creating content, monitors and moderates our forums and various Social Media channels as well as helping towards general community management and customer support tasks for our games. The Community Management Intern would learn the Live Operations of a game and contribute to the team where required.What you'll do:
Engage with the community in our games, forums, Discord and on Social Media
Monitor and moderate our games, forums, Discord- and Social Media channels
Answer players queries in a clear and concise manner
Ensure customer feedback is communicated and answered to via proper channels
Help to collate and analyse customer feedback on various channels
Assist in planning and executing engagement events for the community
Assist in creating content for our Social Media channels
Assist in creating and sending community reports
Assist in planning, script writing, hosting, and executing Twitch Livestreams
Follow up on store reviews and reply to them
Know the games inside out to ensure all players queries are addressed appropriately
QualificationsWhat you bring:
Avid social / mobile games player
Keen interest in industry and market trends
Good knowledge of the video game industry
Good knowledge & practice of social networking sites
Outstanding customer service skills
Should be native or fluent in English (especially written)
Excellent verbal and written communication skills
A passion for creating or playing games and experience with social games are preferable.
Previous experience in Community Management or Customer Support is a plus
PC player is a plus
Qualifications:
A Bachelor's degree or any other relevant training or equivalent
Located in the Emirate of Abu Dhabi
Additional InformationUbisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status