• Steer both short-term and long-term strategies for residential community engagement.
• Construct a diverse calendar of community activations and events tailored to tenant demographics and interests, and plan and execute these events, utilizing amenities efficiently while adhering to budget constraints.
• Seek new partnerships and offers that benefit the community from selected third parties.
• Onboard and induct new tenants into the community and plan and execute regular, effective community communication using all available channels.
• Lead and oversee front desk and concierge operations to maintain high customer service levels, and work closely with the Community Manager and Marketing department to promote the property effectively.
• Assist the Property Manager in the general day-to-day running of the property when required.

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