I am the COMMUNICATION & ADVOCACY MANAGER and I am the expert of consumer engagement. I own the connection to our consumers in the social media landscape, acting as the voice of the brand. I drive social engagement through influencer management, content creation and presence on relevant social platforms. I am responsible for the delivery of successful brand events and influencer and press relationship building. I remain the press and influencer point of contact at all times.KEY RESPONSIBILITIES:
Define the brand social media strategy as well as the social media calendar and work with other flower team members to ensure execution is consistent with the overall brand strategy
Manage social media & PR brand budget
Plan strong social media & influencer activations driving to online business
Monitor social media brand content & manage UGC
Plan social media calendars by retailer to support new launches and pillars
Manage brand local pages (FB & IG) and agency
Define a PR strategy for the brand & activation calendar
Manage a consistent list of influencers together with agency
Responsible for creating relevant local content in line with the brand DNA and strategy
Plan strategic PR events to increase the brans awareness in the region
Responsible for setting a strong PR seeding strategy & execution
Own Community management / Tone of voice guidelines and decision workflow with agency
Work with Digital Expert Community and Director to further develop the social media management expertise
Follow the Social Media discussions & reports competition/Trend alert
Be the voice of the markets to zone/DMI on the social media & PR topic
Identify, manage and engage influencer communities
Develop product/brand awareness & community engagement