In Schneider Electric everything we do promotes progress and sustainability for all - our colleagues, customers, partners, and the communities and societies where we live and work.Our Vision Statement reflects our focus to partner closely with customers and stakeholders to deliver exceptional value through our expertise in Commercial Operations, ensuring shared success. Our approach is grounded in continuous transformation and innovation, leveraging the latest technology, data, and insights to drive effectiveness, customer experience and scalable growth.This position is for a Commercial Operations Manager, APMEA based in Singapore, to deliver value directly to the Sustainability Business. Reporting to the VP Commercial Operations, you will be responsible for driving and supporting end-to- end commercial discipline, overseeing sales processes, analyzing sales data, identifying trends and opportunities, and deploying global to local commercial strategies to enhance sales execution. The Commercial Operations Manager will enable increasingly predictable and highly productive sales results by providing consistent, scalable, and on-demand enablement services that allow customer-facing professionals and their managers to add value in every customer interaction.What will you do?Business Partnering & Consulting
Act as a trusted business partner to the commercial teams to understand their business needs and be the interface & translator from global to local and vice versa
Support and animate robust sales processes and methodologies, ensuring consistent adoption and adherence across the organization including bFO as the core CRM tool
Deploy global standards in sales data, metrics, and key performance indicators to identify trends, patterns, and areas for improvement. Utilize insights to drive data-driven decision making
Collaborate with cross-functional teams, including marketing, offer management, and operations, to drive alignment and optimize sales effectiveness in alignment with global guidelines
Drive continuous improvement initiatives in partnership with the Commercial Transformation and Sales Excellence teams to maximise growth in the region
Identify team best practices & feedback to the Commercial Transformation team to ensure continuous improvement of process in region to drive efficiencies
Stay updated on industry trends, regulations, and best practices related to commercial operations, and proactively apply this knowledge to enhance the performance and deliverables
SB Operations
Acting as the point person on behalf of Commercial Operations to manage any issues escalated to Sales and/or Finance teams through to resolution
Ensure onboarding of New Deals, Upsells, Renewals, Amendments in alignment to SB expectations, coordinating by exception and escalating any issues when needed
As required manage requests or issues related to credit check and billings, including calling clients and following up bad accounts when needed
Implement effective processes and procedures where needed to support the effectiveness of SB working with APMEA region, reducing friction, accelerating pipeline velocity and managing risk
Collaborate closely with the regional team to understand customer requirements and support expectations to align to global CommOps practices
Ensure compliance with local regulatory process and business expectations
What qualifications will make you successful for this role? Minimum Requirements:
Bachelor's degree in business, sales, or a related field
5+ years of relevant experience in Commercial Operations / Sales Ops function
Extensive experience in sales enablement, sales operations, or sales excellence, with a deep understanding of end-to-end sales processes
Strong analytical skills, with the ability to analyze complex sales data, identify trends, and make data-driven recommendations
Proficiency with MS Office Suite, particularly MS Excel
Excellent communication, negotiation, and conflict resolution skills
Demonstrated ability to liaise effectively and work collaboratively with a wide range of stakeholders, including sales teams, and other internal departments.
Proven track record of successfully managing and delivering results in a fast-paced, agile environment
Demonstrated results-driven mindset with a focus on achieving operational targets, meeting deadlines, and delivering high-quality outputs
Ability to work autonomously in alignment with role expectations
Ability to thrive in a dynamic and fast-paced environment, quickly adapting to changing priorities and business requirements
Knowledge and Skills:
Strategic mindset with the ability to think critically, identify opportunities, and develop effective commercial strategies
Highly organized, detail-oriented, and able to manage multiple priorities and projects simultaneously
Familiarity with CRM systems, sales automation tools, and salesforce effectiveness technologies
High attention to detail with a proactive approach to identifying and solving problems
Strong written and verbal communication skills
Ability to collaborate effectively with cross-functional teams, including marketing, product management, and Skill in building relationships, influencing stakeholders, and driving alignment towards common goals
Strong business acumen with a keen understanding of the industry landscape, market dynamics, and customer needs. Ability to align sales enablement initiatives with overall business strategies initiatives with overall business strategies
Stakeholder management, influencing, negotiation and conflict resolution skills
Experience in the sales process end to end, including customer experience and business requirements
Ability to listen and understand customer and business challenges; identify solutions by working alongside commercial teams and stakeholders
Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
Demonstrated ability to meet deadlines
Let us learn about you! Apply today.You must submit an online application to be considered for any position with us. This position will be posted until filled.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric - apply today!xe2x82xac36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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Job Detail
Job Id
JD1816967
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Dubai, United Arab Emirates
Education
Not mentioned
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