Job Description

The Commercial Associate (sales) will connect Sales and Finance teams and play a crucial role in ensuring smooth communication and collaboration between these departments with the main aim of ensuring that Accounts Receivable are collected in time so as to achieve overall cashflow improvement. The role will inter-alia include:

Data Integration: They can help integrate sales data with financial systems, ensuring both teams have access to accurate and up-to-date information.

Reporting and Analysis: By generating reports that combine sales performance with financial metrics, they provide valuable insights that can guide collection of Receivables.

Budgeting and Forecasting: Assisting in the creation of sales forecasts and budgets, thereby ensuring that financial plans align with sales targets and market conditions.

Credit Management: They can help provide inputs in designing credit strategies that balance sales growth with financial stability, ensuring that credit policies support revenue generation without compromising financial health.

Communication: Acting as a liaison, they facilitate regular meetings and updates between the teams, ensuring that both sides are aligned on goals and strategies.

The Commercial Associate (Sales) position is responsible for ensuring efficient management of accounts receivable operations, timely collection of payments, and resolution of outstanding payment issues. This role plays a vital role in maintaining positive customer relationships and achieving organizational financial objectives.

Key Responsibilities:

• Collections Management:
• Closely monitor accounts receivable aging and advising collection actions to the Sales Teams.
• Proactively preventing Accounts Receivable from becoming overdue by closely monitoring the Receivables status, payment due dates, disputed payments, etc
• Communicate with Finance team to resolve billing discrepancies, if any to ensure timely payment of invoices.
• Maintain accurate records of collection activities and customer interactions.
• Invoice and Payment Processing:
• Ensure that the accurate invoices have been generated and distributed to customers in a timely manner.
• Reconcile accounts receivable balances/ Statement of Account of Customers to ensure all payments are properly accounted for.
• Follow up on partial payments and coordinate resolution of payment arrears with relevant customers in consultation with Sales Staff concerned
• Customer Relationship Management:
• Build and nurture strong relationships with customers to facilitate prompt payment and resolve payment disputes and delays if any.
• Provide responsive and courteous customer service by promptly addressing inquiries regarding billing and payment status.
• Escalate and provide advance warning to Sales Staff about delinquent customers
• Reporting and Analysis:
• Prepare regular accounts receivable reports for management review.
• Analyse aging reports to identify trends, risks, and opportunities for improving collection processes.
• Recommend and implement improvements in accounts receivable practices to enhance efficiency and reduce outstanding balances.
• Process Improvement:
• Continuously evaluate and streamline accounts receivable processes to optimize cash flow and minimize bad debt.
• Implement best practices in accounts receivable management to enhance departmental effectiveness and efficiency.
• Provide other assistance to Sales teams as required in areas like expediting quotations
• Helping issuance of Hadaf Invoices to Students/Customers so that they can claim their reimbursement from the Saudi Government

Key Requirements:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Proven experience in accounts receivable management or a similar role.
• Strong understanding of accounting principles and practices.
• Excellent communication and negotiation skills with a customer service orientation.
• Proficiency in accounting software and MS Office applications, particularly Excel.
• Ability to work both independently and collaboratively within a team environment.
• Detail-oriented with strong analytical and problem-solving abilities.
• Prior experience in collections and resolution of customer payment issues preferred.

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month

Expected Start Date: 05/08/2024