Job Description

We are seeking a motivated and detail-oriented Collector to join our team. The Collector will be responsible for managing accounts receivable, contacting clients to collect outstanding debts, and maintaining accurate records of collections activities. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to work independently.

Key Responsibilities:

Contact clients via phone, email, or in-person to collect overdue payments.

Maintain accurate records of all collection activities and client interactions.

Negotiate payment arrangements and assist clients in resolving payment issues.

Monitor and report on the status of accounts and collections.

Collaborate with the finance team to reconcile accounts and address discrepancies.

Follow up on payment commitments and ensure timely collection.

Provide exceptional customer service while maintaining the company's policies and procedures.

Qualifications:

High school diploma or equivalent; associate's or bachelor's degree in finance, business, or a related field preferred.

Requirements:

Proven experience in collections, customer service, or a related role.

Strong communication and negotiation skills.

Proficient in Microsoft Office Suite and experience with accounting software.

Ability to handle difficult conversations with professionalism and empathy.

Detail-oriented and highly organized.

Working Conditions:

Office environment with standard working hours.

May require occasional overtime during peak collection periods.

Benefits:

Competitive salary and performance-based incentives.

Opportunities for professional development and advancement.

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month