Collections Executive
United Arab Emirates, United Arab Emirates
Job Description
What you will do:
- Manage a portfolio of delinquent accounts, this includes reaching out to debtors/customers, understand the reason for default and ensure collections of dues on time
- Regular follow up via emails & Telephones calls with past due customers to ensure the collection of pending amounts on time
- Preforming all the relevant collections activities before recommending for necessary legal action.
- Attend and Answer queries from customers related to collections.
- Prepare and send the Statement of Account (SOA) for the debitors monthly and whenever required.
- Negotiating and proposing re-payment plans according to the company policy.
- Adhere to all Collection Procedures while protecting the interest and reputation of the organization.
- Full responsibility for maintaining a complete collection reports and recording details of all interactions with customers in the collections management log
- Create & Maintain relationships with debtors, when possible, to avoid future issues.
- Provide feedback to credit team on customer payment status/history when required.
- Field visits to be performed on case-to-case basis when required.
- Handling Corporate and retail customers including critical accounts.
- Reconciling the customers accounts when required.
- Must be compliant to companys policies and procedures, responsible of reading and understanding all policies
Bayt
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Job Detail
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Job IdJD1665213
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned