Collection Specialist(dubai,uae)
Dubai, United Arab Emirates
Job Description
Job briefWe are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.ResponsibilitiesMonitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable statusRequirementsProven experience as a Collection Specialist or similar role
Knowledge of billing procedures and collection techniques (e.g. skip tracing)
Familiarity with laws related to debt collection (e.g. FDCPA)
Working knowledge of MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills
High school diploma; Associates/Bachelors degree is a plus
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable statusRequirementsProven experience as a Collection Specialist or similar role
Knowledge of billing procedures and collection techniques (e.g. skip tracing)
Familiarity with laws related to debt collection (e.g. FDCPA)
Working knowledge of MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills
High school diploma; Associates/Bachelors degree is a plus
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Job Detail
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Job IdJD1697551
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned