Job Description

The Collection Representative will be responsible for managing and overseeing the accounts receivable process, ensuring timely and accurate collection of payments from clients. This role requires strong communication skills, attention to detail, and the ability to handle sensitive financial information.

Collection Representative will be responsible, but not limited, to the following duties:

• Monitor and manage the collection of outstanding payments from clients.
• Maintain accurate records of all collection activities.
• Generate and send out invoices and account statements.
• Follow up on overdue accounts through phone calls, emails, and written correspondence.
• Communicate with clients to address and resolve billing discrepancies and payment issues.
• Provide excellent customer service and maintain positive relationships with clients.
• Negotiate payment plans and settlements within company guidelines.
• Prepare regular reports on account status and collection activities for management review.
• Analyze accounts to identify trends and potential risk areas.
• Recommend improvements to collection processes and strategies.
• Ensure compliance with company policies and relevant regulations.
• Maintain confidentiality of client and company financial information.
• Document all interactions and transactions thoroughly and accurately.

REQUIREMENTS:

Qualification:

• High school diploma or equivalent required.
• Associate or bachelor's degree in finance, accounting, business administration, or a related field preferred.

Skills & Experience:

• Minimum of 4 years of experience in collections, accounts receivable, or a related field.
• Experience in the property development or real estate industry is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to handle sensitive information with discretion and maintain confidentiality.

Job Types: Full-time, Permanent

Application Question(s):

• What is your current monthly salary?
• Would you be able to join immediately?

Experience:

• collection: 4 years (Required)