Job Description

Regions Covered: Dubai, Northern Emirates, Abu Dhabi

Job Summary:

We are seeking a Collection/Credit Control Manager with a background in the automotive industry who is fluent in both Arabic and English. The role will focus on managing the credit control and collection functions across Dubai, Northern Emirates, and Abu Dhabi regions, ensuring timely collections, minimizing credit risks, and maintaining strong relationships with clients. The ideal candidate will have extensive experience in the automotive sector, with a strong understanding of industry-specific credit and collection practices. They will lead a team of credit controllers and collaborate with finance and sales teams to ensure healthy cash flow and reduce bad debt.

Key Responsibilities:

• Oversee the credit control and collection process within the automotive industry, ensuring prompt collection of outstanding payments and compliance with agreed payment terms across all regions (Dubai, Northern Emirates, and Abu Dhabi).
• Develop and implement credit control policies tailored to the automotive sector, taking into account industry-specific risks and customer behaviors.
• Evaluate the creditworthiness of automotive clients , set appropriate credit limits, and manage payment terms while ensuring minimal exposure to bad debt.
• Lead and mentor a team of credit controllers , ensuring the team meets collection targets and operates efficiently.
• Monitor overdue accounts and take proactive measures, including issuing reminders, negotiating repayment plans, and escalating to legal action when necessary.
• Maintain strong client relationships , particularly with automotive dealerships, service centers, and fleet clients, ensuring professional handling of disputes and payment arrangements.
• Collaborate with the sales, finance, and legal teams , ensuring alignment of credit policies with business goals and adherence to automotive industry standards.
• Generate regular reports on collection performance, aging reports, and credit risk analysis for management review, with a focus on improving Days Sales Outstanding (DSO) and reducing overdue payments.
• Ensure compliance with UAE credit and collection regulations, with particular attention to practices within the automotive industry.
• Engage with external collection agencies or legal counsel when required to recover debts efficiently, ensuring minimal disruption to business operations.

Key Performance Indicators (KPIs):

• Improvement in Days Sales Outstanding (DSO)
• Reduction in overdue automotive client accounts
• Achievement of collection targets for all regions
• Successful negotiation and recovery of aged debts
• Minimization of bad debt write-offs

Qualifications and Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 5-7 years of experience in credit control or collections, with at least 3 years in the automotive industry .
• Fluent in both Arabic and English (spoken and written).
• Proven experience managing credit control for a large and diverse automotive client base.
• Strong knowledge of credit risk assessment, accounts receivable processes, and debt recovery specific to the automotive sector.
• Experience with financial management software and tools, particularly those used in the automotive industry.
• Excellent negotiation, problem-solving, and communication skills, with the ability to manage difficult conversations with clients.
• Strong leadership skills with the ability to manage and coach a team.
• Knowledge of UAE credit laws, particularly as they apply to the automotive industry.
• Based in Sharjah with the flexibility to travel to Dubai, Northern Emirates, and Abu Dhabi as needed.

Skills:

• Automotive Credit Risk Management
• Accounts Receivable & Debt Collection (Automotive Sector)
• Financial Reporting & Analysis
• Team Leadership & Management
• Strong Negotiation & Client Communication Skills
• Fluent in Arabic and English
• Conflict Resolution & Problem Solving
• Knowledge of UAE Credit Laws & Automotive Industry Practices

Job Type: Full-time

Pay: AED8,000.00 - AED14,000.00 per month