Accommodation Attendant

To conduct duties in the assigned place of work and provide a courteous, professional, efficient and flexible service consistent with organization policies and procedures in order to maximize staff satisfaction.

What is in it for you:

• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Employee benefit card offering discounted rates in Accor worldwide

What you will be doing:

• To provide courteous, professional, efficient and flexible service at all times, in apartments, administration office and public areas.
• To perform all duties and tasks in the assigned place of work
• To perform all duties and tasks when rotated.
• To be fully conversant with all services and facilities offered by the Employee Housing.
• To perform opening and closing procedures established for the place of work as assigned.
• To have a thorough understanding and knowledge of all services.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To monitor operating supplies and reduce spoilage, breakage and wastage.
• To handle staff enquiries in a courteous and efficient manner and report staff complaints or problems to Team Leader if no immediate solution can be found and assure follow up with staff.
• To keep all keys signed out in a secure manner and return them at the course of duty.
• To hand over to the Team Leader / Asst. Manager all Lost & Found items with full and detailed information.
• To assist with rooms/apartment inspection as and when requested.
• To report all maintenance jobs to maintenance department.
• To prepare rooms/apartments for new staff arrivals.

Your experience and skills include:

• Minimum 1-2 years\xe2\x80\x99 experience in a similar role in a 5 star hotel.
• Fluency in English; additional languages are a plus.

Your team and working environment:

• Dynamic working environment.
• Defined development career path.
• Friendly and supportive team.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor