We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow\'s hospitality.
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Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Maximise occupancy levels by reviewing and revising revenue strategies
Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department.
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Assist in the managing, training and developing of the Team
Participate in the organisation of hotel promotional activities
Qualifications
Previous experience with reservations in the hotel/leisure sector
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisation and planning skills
Accountable and resilient
Flexibility to respond to a range of different work situations