Cluster Reservations Manager

Dubai, United Arab Emirates

Job Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow\'s hospitality.

To join our Group, please visit

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


  • Maximise occupancy levels by reviewing and revising revenue strategies
  • Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department.
  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
  • Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
  • Assist in the managing, training and developing of the Team
  • Participate in the organisation of hotel promotional activities
Qualifications
  • Previous experience with reservations in the hotel/leisure sector
  • Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
  • Excellent organisation and planning skills
  • Accountable and resilient
  • Flexibility to respond to a range of different work situations

Novotel

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Job Detail

  • Job Id
    JD1559452
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned