Job Description

Operations Management:

Assist in the overall management of F&B operations across multiple outlets. Implement and maintain standard operating procedures (SOPs) to ensure smooth functioning of all F&B outlets. Monitor and analyze sales, revenue, and expenses to identify areas for improvement and implement corrective actions. Ensure compliance with health, safety, and sanitation regulations. Staff Management:

Supervise and provide guidance to F&B staff, including wait staff, bartenders, kitchen staff, etc. Assist in recruiting, training, and evaluating F&B personnel. Foster a positive work environment and ensure high levels of staff morale and motivation. Handle any staff-related issues or conflicts in a timely and professional manner. Customer Service:

Maintain high standards of customer service and guest satisfaction across all F&B outlets. Address guest complaints or concerns promptly and effectively. Implement strategies to enhance the overall guest experience and promote repeat business. Revenue Maximization:

Collaborate with the Food and Beverage Manager to develop and implement sales and marketing strategies to maximize revenue. Monitor inventory levels and control costs by minimizing wastage and implementing efficient inventory management practices. Identify opportunities for upselling and cross-selling to increase average check value. Quality Control:

Ensure consistency and quality of food and beverage offerings across all outlets. Conduct regular inspections and quality audits to maintain high standards of cleanliness, hygiene, and presentation. Work closely with the kitchen team to develop and update menus based on customer preferences and market trends. Financial Management:

Assist in preparing and managing budgets for F&B operations. Monitor financial performance against budget and take corrective actions as necessary. Analyze financial reports and make recommendations for cost-saving initiatives and revenue-generating opportunities. #J-18808-Ljbffr