A Cluster F&B Supervisor typically oversees the food and beverage operations within a cluster of establishments, such as multiple restaurants or outlets within a hotel chain or resort. Their responsibilities may include:
Management: Supervising and coordinating the F&B staff across multiple locations, ensuring smooth operation and adherence to standards.
Training and Development: Conducting training sessions for F&B staff to maintain high-quality service and to ensure consistency across all outlets.
Inventory Management: Monitoring inventory levels, ordering supplies, and ensuring efficient stock rotation to minimize waste.
Customer Service: Ensuring excellent customer service standards are upheld, handling customer feedback and complaints effectively.
Budgeting and Financial Management: Assisting in budget preparation, monitoring expenses, and implementing cost-control measures to optimize profitability.
Quality Control: Ensuring that food and beverage offerings meet quality standards and comply with health and safety regulations.
Menu Development: Collaborating with chefs and management to develop menus that cater to the preferences of the target clientele and reflect the brand\'s identity.
Marketing and Promotion: Assisting in the development and execution of marketing strategies to attract customers and increase revenue.
Event Planning: Coordinating special events and functions, including meetings, weddings, and parties, and ensuring smooth execution.
Performance Evaluation: Conducting performance evaluations for F&B staff and providing feedback for improvement.
Job Type: Full-time
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