Job Description

: Clinic Receptionist

Overview: We are seeking a friendly and organized Clinic Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing excellent customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet Patients: Welcome patients and visitors in a courteous and professional manner.
• Appointment Scheduling: Schedule patient appointments efficiently using electronic scheduling systems.
• Patient Registration: Collect and verify patient information, including personal details and insurance coverage.
• Answer Inquiries: Respond to patient inquiries via phone, email, or in person, providing accurate information and assistance.
• Maintain Records: Ensure patient records are accurately updated and maintained in compliance with confidentiality and privacy regulations.
• Billing and Payments: Process patient payments, verify insurance coverage, and assist with billing inquiries.
• Coordinate Referrals: Assist in coordinating patient referrals to other healthcare providers or specialists as necessary.
• Manage Waiting Area: Ensure the waiting area is clean, organized, and stocked with reading materials.
• Communicate with Medical Staff: Relay messages and communicate effectively with medical staff regarding patient arrivals, cancellations, and other pertinent information.
• Handle Administrative Tasks: Assist with various administrative tasks, including filing, faxing, and data entry.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a healthcare setting preferred.
• Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a busy environment.
• Knowledge of medical terminology is a plus.
• Customer service-oriented attitude with a focus on patient satisfaction.

Working Conditions:

• This position typically operates in a clinical setting.
• Regular working hours may include evenings and weekends, depending on the clinic's schedule.
• The role may involve prolonged periods of standing or sitting.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be added, deleted, or modified as required to meet the needs of the organization.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED5,000.00 per month

Experience:

• receptionist: 1 year (Required)

Language:

• Arabic (Required)

Application Deadline: 15/08/2024