Clinic Receptionist

Dubai, United Arab Emirates

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Responsibilities:

Greet and assist patients, visitors, and vendors with a warm and professional demeanor.
Schedule and confirm patient appointments, managing the clinics appointment calendar.
Answer and manage incoming phone calls, addressing inquiries and redirecting as necessary.
Register new patients and update patient information in the electronic health records system.
Verify patient insurance information and process billing and payments.
Maintain a clean and organized reception area.
Handle patient records and ensure confidentiality and compliance with HIPAA regulations.
Assist with administrative tasks such as filing, copying, and faxing documents.
Coordinate with medical staff to ensure efficient patient flow and clinic operations.
Respond to emergency situations and provide basic information and assistance.

Requirements:

High school diploma or equivalent.
Previous experience in a receptionist or customer service role, preferably in a medical or healthcare setting.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office suite and experience with electronic health records (EHR) systems.
Strong organizational skills and attention to detail.
Professional appearance and demeanor.

Job Type: Full Time

Job Location: Dubai

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