Core Duties and Responsibilities:

• Support care delivery to patients
• Communicate and provide resources to patients and caregivers about patient\xe2\x80\x99s conditions and treatment requirements
• Recognise and appropriately manage challenging behaviors of patients and caregivers
• Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated
• Organize patient information for efficient data transfer to relevant internal staff and external providers
• Receive and collate information from new, existing, and transfer patients
• Liaise with other providers to ensure patients at risk are monitored adequately
• Conduct checks on data input to ensure quality and consistency
• Generate reports for population health management
• Coordinate among multidisciplinary teams in the provider\xe2\x80\x99s setting
• Liaise with clinical and non-clinical staff for effective patient management
• Organize and manage minutes of internal meetings as needed
• Follow up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway

Key Interactions:

Internal Interactions

• Clinical lead
• Physicians within the facility
• Administrative within the facility
• Other clinically trained personnel such as pharmacists, technicians, physiotherapists, nurses, etc.

External Interactions

• Other healthcare providers
• Service providers such as rehabilitation centers, home care facilities, dialysis centers, outpatient pharmacies, etc. - Social care services provided by psychologists, behavioral analysts, social workers, counselors, etc.
• Voluntary services
• Patients and their family members/caregivers

Reporting

• Clinically-trained personnel (e.g., clinical lead, senior nurses)

Preferred Qualifications:

• Diploma or equivalent certificate in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences or Business Administration
• Bachelor\xe2\x80\x99s degree in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences, or Business Administration

Preferred Experience:

• Minimum 2 years of experience at a healthcare provider (e.g., hospital, outpatient clinic) or with a healthcare professional
• Experience in administrative duties and use of databases
• Experience in primary care services (such as chronic disease management, and preventive services)
• Knowledge of medical terminology

Note: Experience requirements are flexible if appropriate education and training are met.

Skill Set and Attributes:

• Excellent verbal and written communication skills in English and Arabic
• Strong organizational and documentation skills and attention to detail
• Strong critical thinking and problem-solving skills
• Proficiency in the use of common word processing, presentation, spreadsheet, and email tools
• Data analysis and management skills

About Skills Hub Recruitment Solutions:

Skills Hub is your one-stop shop for job searching success. With our advanced algorithms and personalized job-matching technology, we take the stress out of the job search process, allowing you to focus on what matters \xe2\x80\x93 putting your skills to work. The actual job-hunting process is overwhelming. So why wait? Let Skills Hub do the job search for you and take the first step toward your career goals today! Whether you\xe2\x80\x99re a recent graduate, a seasoned professional, or somewhere in between, our platform connects you with top employers and helps you land the job of your dreams. Job seekers go through the process of researching companies, finding jobs, writing resumes, and completing applications. However, with Skills Hub, you can access many open positions, including those that have yet to be announced or advertised on job boards or other locations.

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