Client Servicing Executive
Job Description
• Must have an in-depth knowledge on Events and Exhibition Industry
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Maintaining an accurate record of all existing and potential clients.
• Resolve complex client problems or disputes in a professional manner
• Keep records and documentation of client interactions for training purposes
• Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
Job Type: Full-time
Experience:
• Events and Exhibition: 3 years (Preferred)
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Private Bank Client Service Executive, Middle East Africa (MEA), Associate
United Arab Emirates - Africa
Job Detail
-
Job IdJD1720068
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned