Client Servicing Executive
Job Description
• Must have an in-depth knowledge on Events and Exhibition Industry
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Maintaining an accurate record of all existing and potential clients.
• Resolve complex client problems or disputes in a professional manner
• Keep records and documentation of client interactions for training purposes
• Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
Job Type: Full-time
Experience:
• Events and Exhibition: 3 years (Preferred)
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Job Detail
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Job IdJD1720068
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned