Client Service Specialist
Dubai, United Arab Emirates
Job Description
Description :Essential Job Functions
- Retention of existing business and developing the accounts
- Client engagement at all levels
- Client set up - SOP preparation, setting KPIs.
- Reviewing service performance based on agreed KPIs.
- Client feedback and complaint resolution
- Day to day coordination with clients, network offices & operations
- Engage with clients all the time.
- Retention of existing business.
- Review current business vs client potential.
- Target - additional business from the opportunities available within existing client
- Product knowledge
- Negotiation skills
- Interpersonal skills
- Communication skills
- High School Diploma or GED.
- 0-2 years experience as assembly line lead.
- Professional certification may be required in some areas
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Job Detail
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Job IdJD1739001
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned