Job Description

( Female Arabic Speaker ) Preferably with education services experience.

:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relationship Executive. As an Arabic speaker Female , you will play a crucial role in maintaining excellent relationships with our Arabic-speaking clients within the Education industry.

Responsibilities:

• Cultivate strong relationships with existing Arabic-speaking clients to ensure satisfaction and retention.
• Act as the main point of contact for Arabic-speaking clients, addressing inquiries, concerns, and providing solutions promptly and professionally.
• Communicate effectively with clients in Arabic through various channels including phone, email, and in-person meetings.
• Understand clients' needs and requirements, and collaborate with internal teams to ensure timely delivery of services and products.
• Monitor client accounts, track performance metrics, and provide regular reports to management.
• Assist in developing strategies to enhance customer satisfaction and loyalty among Arabic-speaking clientele.

Requirements:

• Fluency in Arabic and English languages is essential.
• Proven experience in customer service, client relationship management, or a similar role.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Knowledge of the education industry or related field is a plus.

If you are passionate about delivering exceptional customer experiences and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: AED3,500.00 - AED5,000.00 per month

Expected Start Date: 01/08/2024