Client Relationship Executive

United Arab Emirates, United Arab Emirates

Job Description

  • Cultivate strong relationships with clients to ensure satisfaction and retention.
  • Act as the main point of contact for clients, addressing inquiries, concerns, and providing solutions promptly and professionally.
  • Communicate effectively with clients through various channels including phone, email, and in-person meetings.
  • Understand clients\' needs and requirements and collaborate with internal teams to ensure timely delivery of services.
  • Keep accurate records of client interactions and transactions using CRM software.
  • Monitor client accounts, track performance metrics, and provide regular reports to management.
  • Assist in developing strategies to enhance customer satisfaction and loyalty among clientele.
  • Stay updated on industry trends and competitor activities to identify potential areas for improvement.
  • Excellent communication and interpersonal skills, with the ability to build rapport quickly.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to multitask, prioritize tasks, and manage time effectively.

Bayt

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Job Detail

  • Job Id
    JD1677912
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned