Client Relationship Executive

United Arab Emirates, United Arab Emirates

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Cultivate strong relationships with clients to ensure satisfaction and retention.
Act as the main point of contact for clients, addressing inquiries, concerns, and providing solutions promptly and professionally.
Communicate effectively with clients through various channels including phone, email, and in-person meetings.
Understand clients\' needs and requirements and collaborate with internal teams to ensure timely delivery of services.
Keep accurate records of client interactions and transactions using CRM software.
Monitor client accounts, track performance metrics, and provide regular reports to management.
Assist in developing strategies to enhance customer satisfaction and loyalty among clientele.
Stay updated on industry trends and competitor activities to identify potential areas for improvement.
Excellent communication and interpersonal skills, with the ability to build rapport quickly.
Strong problem-solving abilities and a customer-centric approach.
Ability to multitask, prioritize tasks, and manage time effectively.

Bayt

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